Frequently Asked Questions

Quick answers to the most common Comet Browser questions.

Installation & Setup

Q: Is Comet Browser free?

A: Yes! Comet Browser is completely free to download and use. Plus, new users get a FREE 1-month Perplexity Pro subscription (worth $20) when they download via our special link.

Q: What operating systems are supported?

A: Currently supported:

• Mac: macOS 11 (Big Sur) or later
• Windows: Windows 10 or later (64-bit)

Coming soon:

• Linux (2025)
• iOS and Android (2025)

Q: How do I get the free Perplexity Pro subscription?

A: Follow these steps:

1. Download Comet via this special link
2. Install and launch Comet Browser
3. Sign in with a NEW account (not existing)
4. Click the AI Assistant icon (lightning bolt)
5. Ask your first question
6. Pro activates automatically!

Note: Only works for new accounts. Existing users don’t qualify.

Q: Can I import my data from Chrome/Safari/Firefox?

A: Yes! Comet can import:

• ✅ Bookmarks
• ✅ Passwords (encrypted)
• ✅ Browsing history
• ✅ Extensions (Chrome-compatible)
• ✅ Settings

How: During first launch, Comet will prompt you to import. Or go to Settings → Import.

AI Features

Q: What AI models are available?

A: Free users get:

• Perplexity Default (unlimited)
• Basic web search integration

Pro users get (1 month FREE for new users):

• GPT-4 (unlimited)
• Claude 3.5 Sonnet (unlimited)
• Gemini Pro (unlimited)
• Advanced research mode
• File upload (PDFs)

Q: How do I use voice mode?

A: Voice mode is the fastest way to interact with AI:

1. Press Shift + Alt + V (Mac: Shift + Option + V)
2. Start speaking your question
3. AI responds with voice and text
4. Press Shift + Alt + V again to stop

Voice commands work for:

• Navigation: “Open Gmail”, “Go back”
• AI actions: “Summarize this page”
• Tab management: “Close this tab”

Q: Can I summarize YouTube videos?

A: Yes! While watching any YouTube video:

1. Open AI Assistant
2. Say “Summarize this video”
3. Get key points, timestamps, and main topics

Works with any YouTube video, no special setup needed.

Q: How do I compare multiple tabs?

A: Easy!

1. Open 2-5 tabs with content to compare
2. Open AI Assistant
3. Say “Compare these tabs” or “Which product is better?”
4. AI analyzes all tabs and provides comparison

Perfect for shopping, research, or news analysis.

Performance & Speed

Q: Is Comet Browser faster than Chrome?

A: For AI tasks, yes! Comet is optimized for:

• AI queries (3x faster than ChatGPT)
• Research workflows
• Content summarization
• Multi-tab operations

For regular browsing, speed is similar to Chrome.

Q: Why is Comet using so much memory?

A: Normal usage:

• Base: 300-500MB
• Per tab: 50-100MB

If using too much:

1. Enable tab suspension: Settings → Performance → “Suspend unused tabs”
2. Close unused tabs
3. Disable heavy extensions
4. Check: Type chrome://comet/memory in address bar

Q: Can I use Chrome extensions?

A: Yes! Comet supports Chrome Web Store extensions:

• Most Chrome extensions work perfectly
• Install from chrome.google.com/webstore
• Some may need permission updates
• Firefox/Safari extensions don’t work

Privacy & Security

Q: Is my data private?

A: Yes, Comet prioritizes privacy:

• AI queries encrypted before sending
• No passwords or payment info collected
• Incognito mode works with AI (no history saved)
• Local browsing data stays on your device
• Can disable usage analytics

Q: Does Comet track my browsing?

A: Limited tracking for AI personalization:

• Tracked: Browsing context (for better AI responses)
• NOT Tracked: Passwords, payment info, private browsing
• Control: Settings → Privacy → Disable tracking

Q: Is there ad blocking?

A: Yes! Built-in ad blocking:

• Blocks most ads automatically
• Blocks trackers and crypto miners
• Shows protection report: “Blocked 127 trackers”
• Can customize in Settings → Privacy

Troubleshooting

Q: AI Assistant not responding?

A: Try these fixes:

1. Check internet connection
2. Refresh page (Cmd/Ctrl + R)
3. Close and reopen AI sidebar
4. Try different AI model
5. Clear cache: Settings → Privacy → Clear Data
6. Restart Comet Browser

Q: Voice mode not working?

A: Check permissions: Mac: System Settings → Privacy & Security → Microphone → Allow Comet Windows: Settings → Privacy → Microphone → Allow Comet

Also check:

• Microphone connected/working
• Input volume 70-100%
• Correct microphone selected in Settings → AI → Voice

Q: Pages not loading properly?

A: Common fixes:

1. Hard refresh: Cmd/Ctrl + Shift + R
2. Clear cache: Settings → Privacy → Clear Data
3. Disable extensions temporarily
4. Check internet connection
5. Try incognito mode (Cmd/Ctrl + Shift + N)

Q: Can’t sign in to my account?

A: Troubleshooting steps:

1. Check internet connection
2. Verify email/password correct
3. Try “Forgot Password”
4. Clear cookies: Settings → Privacy → Cookies
5. Try incognito mode sign-in
6. Disable VPN temporarily

Sync & Accounts

Q: Do bookmarks sync across devices?

A: Yes! When signed in:

• Bookmarks sync automatically
• History syncs (optional)
• Settings sync (optional)
• AI conversations sync (optional)

Enable: Settings → Sync → Check desired items

Q: Can I have multiple profiles?

A: Yes! Create separate profiles for:

• Work vs Personal browsing
• Different family members
• Testing vs production use

Create: Click profile icon → “Add Profile”

Each profile has separate bookmarks, history, and settings.

Advanced Features

Q: What is Focus Mode?

A: Focus Mode eliminates distractions:

• Blocks social media sites
• Hides notifications
• Greys out non-work tabs
• AI summarizes important alerts
• Built-in Pomodoro timer

Enable: Press Cmd/Ctrl + Shift + F or ask AI “Enter focus mode”

Q: How do I create custom shortcuts?

A: Pro feature:

1. Settings → Keyboard Shortcuts
2. Click “Add Custom Shortcut”
3. Choose action (AI prompt, navigation, etc.)
4. Assign key combination
5. Save

Example: Cmd+Shift+1 → “Summarize this article in 3 bullets”

Q: Can I use Comet offline?

A: Limited offline AI features:

• Basic queries (cached knowledge)
• Page summarization (local model)
• Grammar correction
• Translations

Requires internet: Web search, real-time data, advanced models

Enable: Settings → AI → Enable Offline Mode (downloads 50MB model)

Billing & Subscriptions

Q: How much does Perplexity Pro cost?

A: Pricing:

• Free: Basic AI features, limited advanced models
• Pro: $20/month (or $200/year)
• New users: 1 month FREE when downloading Comet

Q: Can I cancel my Pro subscription?

A: Yes, anytime:

1. Settings → Account → Subscription
2. Click “Cancel Subscription”
3. Access continues until period ends
4. No cancellation fees

Q: What’s included in the free trial?

A: Full Pro features for 1 month:

• GPT-4, Claude 3.5, Gemini Pro (unlimited)
• Advanced research mode
• File upload (PDFs)
• Priority support
• Custom shortcuts
• Prompt templates

Getting Help

Q: Where can I get more help?

A: Multiple support options:

• Help Center: Browse all guides at /help
• Community: Reddit r/perplexity_ai
• Official Docs: Perplexity Help Center
• Contact Support: Settings → Help → Contact Us

Q: How do I report a bug?

A: Report bugs:

1. Settings → Help → Report Issue
2. Describe the problem
3. Include steps to reproduce
4. Attach screenshots if helpful
5. Submit

Q: Can I suggest new features?

A: Yes! Feature requests:

1. Settings → Help → Feature Request
2. Describe your idea
3. Explain use case
4. Submit for team review

Still Have Questions?

• Browse Help Center: Complete guides
• Join Community: Reddit Discussion
• Contact Support: Settings → Help → Contact Us

Last Updated: October 24, 2025
Comet Version: Latest (October 2025 Release)